Enterprise-Grade Hosted PBX System

Your complete enterprise phone system — fully managed.

Xelnovia PBX is a fully managed, enterprise-grade hosted business phone system. Get IVR auto-attendants, call queues, ring groups, call recording, unlimited extensions, dedicated business numbers, and expert support — all in one powerful platform.

Enterprise plan from $200/month — or buy outright for life
View Enterprise Plan See All Features
Dedicated business numbers included Works on mobile, desktop & IP phones Full white-glove setup included Custom call flows built for your business Lifetime purchase option available
Enterprise PBX — live and fully managed
Xelnovia Enterprise PBX Full system · All features · Dedicated support
$ 200 /month or lifetime quote available
IVR Menus Call Queues Ring Groups Call Recording Extensions Time Routing Mobile & Desktop Full Support
Full PBX Entire system, not just lines
IVR + ACD Auto-attendant and queuing
$200 Per month, all-inclusive
∞ Ext. Scale your team freely
Welcome to Xelnovia PBX

An enterprise phone system that actually works for your business

Xelnovia PBX delivers a complete, enterprise-grade hosted PBX solution — not a stripped-down VoIP line dressed up to look like a system. Every deployment is configured specifically for your business, with professional call routing, team extensions, and dedicated support from day one.

Enterprise communication from the very first ring

Sample caller journey

Welcome to Xelnovia PBX
1 Press 1 for Sales
2 Press 2 for Support
3 Press 3 for Accounts
Professional, enterprise-ready from day one
Enterprise Pricing

One complete enterprise plan — everything included

No tiered feature restrictions. No per-seat nickle-and-diming. One all-inclusive enterprise PBX plan that gives your business the complete phone system it deserves. Prefer to own it outright? Contact us for a lifetime quote.

Enterprise PBX
$ 200 /month

All-inclusive. No hidden fees. No per-extension charges.
Prefer to own it for life? Ask for a custom quote.

Get Started on WhatsApp Email for a Custom Quote
Need a lifetime purchase, a custom call flow, or enterprise volume pricing? Email support@xelnovia.com and we'll put together a tailored proposal for your business.
Everything included in your Enterprise PBX
Dedicated business phone numbers
Scalable team extensions
IVR auto-attendant menus
Call queues with ACD distribution
Ring groups (simultaneous/sequential)
Full call recording and logs
Time-based and schedule routing
Mobile, desktop, and IP phone support
Caller ID customization per department
Custom call flows built for your business
White-glove setup and onboarding
Ongoing dedicated support
Enterprise Features

A complete enterprise business phone system — not a basic VoIP line

Every feature a professional business phone system needs is built in. No extra charges. No feature gating. No stripped-down tiers.

Dedicated business phone numbers

Your business gets real, dedicated phone numbers for professional inbound and outbound calling — managed entirely within your PBX.

Scalable team extensions

Every employee gets their own extension for internal calling, call transfers, and organized communication across departments and locations.

Calls from anywhere in the world

Your team can make and receive calls whether they are in the office, working remotely, or travelling — all on the same enterprise system.

Call transfer, hold, and forwarding

Route calls to the right person instantly with blind transfer, attended transfer, hold with music, and intelligent call forwarding.

Call recording and compliance

Record calls automatically for quality assurance, staff training, compliance requirements, or dispute resolution — all securely stored.

Call logs and full history

Search and review every inbound, outbound, and missed call with timestamps, duration, caller ID, and complete searchable history.

IVR auto-attendant system

Build professional multi-level IVR menus — "Press 1 for Sales, Press 2 for Support" — and route callers to the right department automatically.

ACD call queues for teams

Distribute inbound calls across sales, support, or reception teams with automatic call distribution, queue music, and position announcements.

Ring groups — never miss a call

Ring multiple team members at once or in a defined sequence so every important call is answered, even during peak call volume.

Time-based and schedule routing

Automatically route calls differently during business hours, after hours, on weekends, and on public holidays — no manual switching needed.

Mobile, desktop, and IP phone support

Your team works how they want — on a smartphone softphone app, a desktop computer, or a physical IP desk phone at their workstation.

White-glove setup and onboarding

We configure the entire system for your business — call flows, extensions, IVR menus, schedules, and devices — and train your team to use it confidently.

Who Uses Xelnovia PBX

Built for every team that takes calls seriously

Xelnovia PBX is deployed across a wide range of industries and business types — wherever professional, reliable call handling matters.

Sales Teams

Manage inbound sales leads with queues, call recording for coaching, caller ID, and real-time call visibility for your sales managers.

Customer Support Centers

Handle high call volumes professionally with ACD queues, IVR routing, hold music, overflow handling, and full call logs for every ticket.

Medical and Healthcare Offices

Route patient calls to the right department, record calls for compliance, manage appointment lines, and set after-hours routing automatically.

Legal and Professional Services

Present a professional automated attendant, route callers by practice area, and keep detailed call records for every client interaction.

Remote and Distributed Teams

Connect your entire team — regardless of location — on one enterprise phone system with extensions, transfers, and call flows that work everywhere.

Retail and E-commerce Businesses

Handle order enquiries, returns, and customer service calls professionally with IVR menus, call queues, and team ring groups across your business.

Platform Capabilities

Enterprise-depth features, not basic VoIP

Xelnovia PBX is engineered as a complete enterprise business communication system — not a shared VoIP line with a handful of extras bolted on.

Professional daily operations

Features that make every call feel enterprise-grade from day one.

  • Caller ID customization per department or user
  • Internal extension dialling across offices
  • Do Not Disturb and availability controls
  • Add or remove users instantly as your team grows

Intelligent call routing

Keep calls flowing to the right person, every time.

  • Sequential or simultaneous ringing for any group
  • Missed and abandoned call visibility in real time
  • Multi-level IVR with department sub-menus
  • Overflow routing when queues exceed threshold

Flexible deployment options

The system adapts to your existing infrastructure — no lock-in.

  • Bring your own SIP trunk or provider if preferred
  • Numbers supplied or existing numbers ported in
  • Standard SIP/VoIP — no proprietary lock-in
  • Monthly subscription or lifetime purchase options

Managed support and reliability

Enterprise-level care, not a helpdesk ticket queue.

  • Custom call flow design before go-live
  • Hands-on team training and onboarding
  • Direct support access after the system is live
  • System changes and updates handled for you
Why Xelnovia PBX

What separates an enterprise PBX from a basic phone line

Xelnovia PBX is built to make your business sound and operate at an enterprise level — without the complexity, long procurement cycles, or unexpected costs.

Enterprise first impression on every call

Multi-level IVR menus, professional greetings, department routing, and ring groups ensure every caller experiences a polished, organized business — from the very first ring.

Seamless team coordination

Extensions, internal dialling, attended transfers, ACD queues, and call visibility give your team the tools to handle every call without confusion, dropped handoffs, or missed connections.

Dedicated ongoing support

You are not handed a portal and left alone. Every Xelnovia PBX deployment includes dedicated ongoing support so your phone system keeps running exactly the way your business needs it to.

About Hosted Enterprise PBX

What is an enterprise hosted PBX system?

Everything you need to know about how a managed PBX solution works for your business.

A hosted PBX system (Private Branch Exchange) is a fully managed business phone system delivered over the internet rather than through traditional telephone hardware installed on your premises. Instead of purchasing, installing, and maintaining physical PBX equipment, your business accesses a complete enterprise-grade phone system hosted and managed by a provider — in this case, Xelnovia PBX.

How does a hosted PBX system differ from a basic VoIP line?

A basic VoIP line simply converts your voice calls to internet data. A hosted PBX solution goes far beyond that — it provides the complete call management infrastructure your business needs: IVR auto-attendant menus, automatic call distribution (ACD) queues, ring groups, call recording, time-based routing, team extensions, and full reporting. It is the difference between having a phone number and having an enterprise-grade business communication system.

Why do businesses choose a managed PBX service?

Businesses choose a managed PBX service because it delivers enterprise-level phone system capabilities without the capital expense of buying hardware, the ongoing cost of maintaining physical equipment, or the technical burden of running the system in-house. A managed hosted PBX means your team gets all the features — IVR, call queues, extensions, call recording — while the provider handles all the infrastructure, configuration, and ongoing support.

What is the difference between a monthly subscription PBX and a lifetime purchase?

A monthly subscription PBX like the Xelnovia Enterprise plan at $200/month means your business pays a fixed monthly fee that covers the fully managed system, all features, and ongoing support — with no large upfront investment. A lifetime PBX purchase is a one-time payment for permanent ownership of the system, suited to businesses that prefer a capital expenditure model over a recurring operational cost. Both options are available through Xelnovia PBX — contact us at support@xelnovia.com for a custom lifetime quote.

What businesses benefit most from an enterprise PBX system?

Any business that relies on telephone communication to serve customers, coordinate teams, or generate revenue benefits from an enterprise PBX phone system. This includes sales organizations, customer support departments, medical and legal offices, financial services firms, retail and e-commerce businesses, real estate agencies, logistics companies, and any enterprise or growing business that needs reliable, professional, and scalable call handling.

FAQ

Frequently asked questions about Xelnovia Enterprise PBX

Clear answers to what businesses commonly ask before deploying an enterprise phone system.

What is a hosted PBX system and how does it work?
A hosted PBX (Private Branch Exchange) is a business phone system managed and maintained off-site by a provider — meaning your business gets all the features of an enterprise phone system without buying or running hardware. Xelnovia PBX delivers your complete phone system, including IVR, call queues, extensions, and call recording, fully managed from our end. Your team simply uses it on their devices.
What is included in the $200/month Enterprise PBX plan?
The $200/month Enterprise PBX plan includes your complete hosted business phone system: dedicated business numbers, Scalable team extensions, IVR auto-attendant menus, ACD call queues, ring groups, full call recording and call logs, time-based routing, mobile and desktop softphone support, physical IP phone support, caller ID customization per department, custom call flow configuration, white-glove setup and onboarding, and ongoing dedicated support. Everything is included — no hidden fees or per-seat charges.
Can I buy the PBX system outright instead of paying monthly?
Yes. For businesses that prefer a one-time lifetime purchase rather than a monthly subscription, Xelnovia PBX offers custom-quoted lifetime pricing. The price depends on the scope of your deployment, the number of users, and your specific requirements. Contact us at support@xelnovia.com or via WhatsApp to discuss your needs and receive a tailored quote.
Can I keep my existing business phone number?
In most cases, yes. If your current provider supports number porting, your existing business number can be transferred into the Xelnovia PBX system — so your customers keep reaching you on the same number while you gain all the enterprise features. We will check porting eligibility for you during onboarding.
Does the enterprise PBX system work on mobile phones and computers?
Yes. Your team can use the Xelnovia PBX system on smartphones via softphone apps, on desktop or laptop computers using a desktop softphone, or on physical IP desk phones — whichever combination suits your workplace. Remote employees, office staff, and field teams are all fully supported on the same enterprise system.
Can the system route calls differently after business hours?
Yes. Time-based routing is a core part of every Xelnovia PBX deployment. You can configure different call handling rules for business hours, after hours, weekends, and public holidays — all automatically applied with no manual intervention. Calls can be directed to voicemail, an after-hours message, an on-call extension, or any other destination you define.
What does white-glove setup and onboarding involve?
White-glove setup means we handle the full configuration of your enterprise PBX system — not just the technical deployment. This includes designing your call flows, setting up IVR menus, configuring extensions and ring groups, recording professional greetings, setting schedules and time-based routing, connecting your devices, and training your team to use the system confidently. We stay available after go-live for adjustments and ongoing support.
What types of businesses benefit most from an enterprise PBX system?
Any business that depends on telephone communication for sales, customer service, or internal coordination benefits significantly from an enterprise PBX system. This includes sales organisations, customer support departments, medical offices, legal firms, real estate agencies, financial services companies, retail businesses, logistics firms, remote teams, and any enterprise that needs professional, reliable, and scalable call handling.
Get In Touch

Ready to deploy an enterprise phone system for your business?

Get started with the Enterprise PBX plan, or contact us to discuss a custom deployment, lifetime pricing, or a tailored call flow for your specific business needs.

Tell us about your business and we will take care of the rest

The more detail you can share, the faster we can design and deploy the right enterprise phone system for your team.

Your preferred plan or purchase model $200/month subscription, or a lifetime quote — or ask about both.
Number of team members who need extensions Helps us understand the scope of your deployment.
Your required departments and call flows Sales, support, reception — describe how your calls need to route.
Business hours and after-hours handling We will configure time-based routing from the start.
Whether you have existing numbers to keep We will check porting eligibility and handle the transfer.
Message us on WhatsApp Fastest way to get started or ask about your deployment.
Enquiring about a lifetime purchase or a custom enterprise deployment? Email support@xelnovia.com with your requirements and we will send you a tailored proposal.